103年第2學期-2565 航空服務管理 課程資訊

課程分享

選課分析

本課程名額為 30人,已有35人選讀,尚餘名額-5人。
本課程可網路登記,目前已登記人數為 11 人,選上機率為-45%

評分方式

評分項目 配分比例 說明
Class Participation and Attendance 30 The learning process for this course will be primarily driven by class discussion.
Mid Term 20 Cheating will not be tolerated during testing.
Group Presentation 20 Students will sign up to deliver a 20 minute overview of their final proposal.
Mock Interview 20 Students will practice a mock job interview with airlines employees.
Homework/ Assignment 10 Individual Homework Assignments will be given throughout the semester; they are short exercises to help you understand and apply the concepts and theories discussed in class.

授課教師

張亦騏

教育目標

This program is designed to fulfill the needs for those who are seeking to obtain a job position in Aviation Industry. The key of this module aims to help students to bridge the gap between the industry demand and professional with the global knowledge of aviation industry. This module provides perceptive knowledge of the flight service, ground handling service, air passenger service in order to develop the entry level skills to the aviation industry.

課程概述

This program is designed to fulfill the needs of those who are seeking to obtain employment in the Aviation Industry. The key of this module aims to help students to bridge the gap between the industry demand and professional skills with the global knowledge of aviation industry. This module provides perceptive knowledge of the in-flight service, ground handling service and air passenger service in order to develop the entry level skills to the aviation industry. Students will obtain a better understanding of the current development of the global aviation industry after completion of this course.

課程資訊

參考書目

A. Textbook- Lu, Chiang-Chuan and Kuo, Ming-Long (2009) “Air Transpiration Service
Management”, Hua- Li Book Inc. Taiwan.
B. Reading- Airline Business Current Issues.
C. Reference- Doganis, Rigas, (2006). The Airline Business (2nd ed.). New York: Routledge.