100年第1學期-4468 醫療作業管理 課程資訊

評分方式

評分項目	配分比例	說明
Class Attend	10	Regular attendance is mandatory and attendance will be taken and recorded for each class
Team Work Cases Study	10	Each team should find 2 cases from your work site for study during the semester
Journal Papers Reading	10	Each student should find 2 journal papers related to our class lecture to read
In Class Discussions (Cases and Journal)	10	The cases and journal papers will be discussed in each class
Team Presentation Reports	20	Each team are required to present your team work finding
Class Assignments	20	Each student are required to turn in their class assignments in the next week upon the assignments are given

教育目標

Healthcare is become the most changing and the most regulated industry today. New facilities are getting smaller, specialized, and dispersed. There is a growing shortage of skilled employees. Technology is advancing rapidly – CT, MRI, Robotics, EMR (electronic medical records). Information systems infrastructure is a growing focus. Shrinking revenue. All of the above are making the healthcare service industry complicated than before. The following operations management issues in healthcare service industry are become more and more important and will be taugh in this course: •MANAGING DECENTRALIZED FACILITIES – women’s, urology, spinal, bariatric, minor medical, etc. •RESOURCE TRACKING AND MANAGEMENT –Capital equipment location and utilization –Consumable inventory location and amount •IMPROVE OPERATIONAL EFFICIENCY –Flows: caregiver, support, lab, physician, housekeeping, visitors –Processes - routings –Scheduling – resource utilization –Wait Times – ED, at resources

基本資料

選修課，學分數：3-0
上課時間：一/11,12,13[E230]
修課班級：工工專班1,2
修課年級：年級以上
選課備註：

參考書目

References:
–American Hospital Association web-site
–Hospitals & Health Networks, American Hospital Association
–Interviews by Bob Castleman (various)
–Langebeer, James R. II,, Health Care Operations Management, Sudbury, MA., Jones and Bartlett Publishing
–Materials Management In Health Care, American Hospital Association
–MX: Business Strategies for Medical Technology Executives, Canon Communications, LLC