106年第1學期-3104 Service Innovation 課程資訊

評分方式

評分項目 配分比例 說明
Participation and Attendance 15
Mid-Term Report 20
Final Group Project 40
Final Examination 25

選課分析

本課程名額為 25人,已有50 人選讀,尚餘名額-25人。


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授課教師

Timothy Mcbush Hiele

教育目標

•To cultivate knowledge with regard to the theoretical knowledge in the realm of service innovation. •To develop students with in-depth coverage on the analysis and solutions of the issues in the service-related business. •To enhance students with global views in service innovation. •To encourage students by incorporating the multi-discipline knowledge in service innovation.

課程資訊

參考書目

Lance, A. Bettencourt (2010) Service Innovation: How to go from customer needs to breakthrough services. McGraw Hill Professional

開課紀錄

您可查詢過去本課程開課紀錄。 Service Innovation歷史開課紀錄查詢