106年第1學期-5607 醫療作業管理 課程資訊

評分方式

評分項目	配分比例	說明
Class participation	20	Regular attendance is mandatory and attendance will be taken and recorded for each class (10%) Participation of HBS Case Study (10%)
Homework	45	Three sets of homework will cover the lecture material on Forecasting, Inventory Control and Engineering Economy. (15%*3)
Final presentation	15	Each team is required to present your team work finding
Team Project report	20	A final report should summarize the output of the team’s work and shall be turned in before the last day of the class.

教育目標

Healthcare has become the most changing and the most regulated industry today. New facilities are getting smaller, specialized, and dispersed. There is a growing shortage of skilled employees. Technology is advancing rapidly – CT, MRI, Robotics, EMR (electronic medical records). Information systems infrastructure is a growing focus, and revenue has been shrinking. All the above issues are making the management of healthcare service industry more complicated and challenging than before. The following operations management issues in healthcare service industry are become more and more important and will be taught in this course: •MANAGING DECENTRALIZED FACILITIES – women’s, urology, spinal, bariatric, minor medical, etc. •RESOURCE TRACKING AND MANAGEMENT –Economic and investment analysis on the assets and resources of healthcare system –Forecasting of customers’ demand –Consumable inventory location and amount •IMPROVE OPERATIONAL EFFICIENCY –Flows: caregiver, information and material support, lab, physician, housekeeping, visitors –Processes - routings –Scheduling – resource utilization –Wait Times – ED, at resources

基本資料

選修課，學分數：3-0
上課時間：四/11,12,13[E230]
修課班級：工工專班1,2
修課年級：年級以上
選課備註：

參考書目

–Prof. Ming-Jong Yao’s lecture handout
–「工程經濟」，方正中等人，第六版，滄海書局，2006年。
–American Hospital Association web-site
–Hospitals & Health Networks, American Hospital Association
–Langebeer, James R. II,, Health Care Operations Management, Sudbury, MA., Jones and Bartlett Publishing
–Materials Management In Health Care, American Hospital Association
–MX: Business Strategies for Medical Technology Executives, Canon Communications, LLC