108年第2學期-2308 航空服務管理實作 課程資訊

評分方式

評分項目	配分比例	說明
Class Participation and Attendance	20	The learning process for this course will be primarily driven by class discussion. Hence, student participation, in the form of class discussion is an integral part of the course and attendance is strongly recommended. If you are absent THREE times throughout the semester without a legitimate reason, you will be penalized with FIVE point deduction off your final grade. If a conflict or emergency arises, contact me to discuss the situation
Cover Letter	10	Cover letter
CV	10	CV
Mock Interview	30	10 minutes mock interview
Case Study	30	Reflection of their mastery of airline service marketing and alliance strategies

教育目標

Students will also develop a CV and a cover letter for job-seeking in the airline industry. Additional CAPS will be arranged for specific students who need to develop their career interests and orientations. The mock interview will not only help students perfect their technique, but it will also allow them to get valuable feedback and coaching on their performance. For the final project students will be required to present their case studies as a reflection of their mastery of airline service marketing and alliance strategies. 1. To understand the criteria for job interview in aviation industry 2. To develop a CV and cover letter 3. To prepare to conduct a mock interview with Q and A 4. To write up a case study as a reflection of their mastery of airline service marketing and alliance strategies

基本資料

選修課，學分數：0-1
上課時間：
修課班級：餐旅系3
修課年級：年級以上
選課備註：本課程為深碗型課程，需同時修習2307「航空服務管理」課程。上課地點另訂

參考書目

1. Gene Corwin, Gary Joseph Grappo and Adele Lewis (2009), (6th ed )How to write a better resume, MCGRAW-HILL