109年第2學期-6090 作業管理 課程資訊
評分方式
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選課分析
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教育目標
本課主要教導使用正確的管理方式,滿足社會大眾之需求,結合資訊的技術,以提昇企業的競爭優勢。
課程概述
Course Description:
Operation Management means design, execution, and control of a firm’s operations that convert its resources into desired goods and services, and implement its business strategy. This course is intended to give the non-Operations Management major a good grounding in the terminology of Operations Management and an overall perspective of Operations Management within the context of the organization (the forest, not the trees). The ten decisions, Design of goods & services, Managing quality, Process strategy, Location strategies, Layout strategies, Human resources, Supply-chain management, Inventory management, Scheduling, and Maintenance, are activities required of operations managers. The course is structured around these ten decisions. Throughout the course, we will discuss the issues and tools that help managers make these ten decisions. We will also consider the impact that these decisions can have on the firm’s strategy and productivity.
Course Objectives:
We have three specific aims:
� to provide an overview of operation management
� to understand the principles & practice of operation management
� to introduce team work in problem solving and help team members to develop and create personal development plans
Contents of Teaching:
The critical decisions consist of:
1. Service and product design
• What product or service should we offer?
• How should we design these products and services?
2. Quality management
• Who is responsible for quality?
• How do we define quality?
3. Process and capacity design
• What processes will these products require and in what order?
• What equipment and technology is necessary for these processes?
4. Location
• Where should we put the facility
• On what criteria should we base this location decision?
5. Layout design
• How should we arrange the facility?
• How large a facility is required?
6. Human resources and job design
課程資訊
基本資料
必修課,學分數:0-3
上課時間:六/5,6,7[M370]
修課班級:高階經管班1
修課年級:年級以上
選課備註:7選4部分必修課程,週末組優先選課
教師與教學助理
授課教師:王本正
大班TA或教學助理:尚無資料
Office Hour請事先與老師約定時間
王本正老師[M485]
授課大綱
授課大綱:開啟授課大綱(授課計畫表)
(開在新視窗)
參考書目
1.作業管理,何應欽著,華泰文化
2.Operations Management: Sustainability and Supply Chain Management(12th), Jay Heizer,Barry Render,Chuck Munson
3.Operations Management(12th), William J. Stevenson, 2014, McGraw Hill (華泰文化)
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