110年第1學期-0891 品質管理 課程資訊

評分方式

評分項目	配分比例	說明
Tests	20
Discussion	80

教育目標

1. To introduce students to the philosophies, methods and tools of TQM and suggest a new paradigm for management which goes beyond TQM as it is commonly viewed today. 2. To point out that Total Quality is vital to every organization at every level, not just to manufacturing firms in their production areas. 3. To provide case studies those exemplify the concepts in practice and give students a context for discussing the practical applications of TQM.

基本資料

選修課，學分數：3-0
上課時間：一/6,7,8[IEⅡ102]
修課班級：工工系3,4
修課年級：年級以上
選課備註：經營管理組(與品質工程擇一)；外系選修須經授課教師同意

參考書目

1. Huff, D. & Geis, I. (1993). How to lie with statistics. W. W. Norton & Company. ISBN 978-0393310726
2. Kahneman, D. (2013). Thinking, fast and slow. Farrar, Straus, and Giroux. ISBN 978-0374533557.
(中譯本亦可)
3. 品質與策略 楊錦洲編著
4. Managing Quality Integrating the Supply Chain, by S. Thomas Foster