客房作業管理

114學年第2學期 必修課 2 學分
授課大綱
80
名額
66
已選
14
餘額
上課時間
四/6,7[M220]
授課教師
Office Hour:By advanced appointment
修課班級
餐旅系1 · 2年級以上
課程資訊
選課分析

Attendance & Group class exercises 30
Mid-term group project & Presentation 30 delay is unacceptable
Final individual report 20 delay is unacceptable
Final individual housekeeping practice video 20 delay is unacceptable

Draw an organizational chart of the rooms division of a hotel and identify the executive committee members. Describe the main functions of the rooms division departments. Calculate occupancy percentages, average daily rates, and actual percentage of potential rooms. Outline the importance of the reservations and guest services functions. List the complexities and challenges of the concierge, housekeeping, and security/loss prevention departments. Prevent and execute hotel risk management (include the nature disaster and disease).

Providing Learning Package

查詢過去本課程開課紀錄: 客房作業管理 歷史開課紀錄